The Power of Listening

Awakening heart,
spirit and joy in worklife

The Power of Listening


 The single biggest problem in communication is the illusion that it has taken place”

– George Bernard Shaw

How true this is!

Everyone talks about the importance of communication these days, but everyone thinks communication lives in speaking. So they go to work on their speaking enunciating their words, looking to see which leader to emulate, figuring out what body language to use, how to articulate themselves, what words to use, etc.

It might be useful to consider the possibility, perhaps not.  Perhaps communication doesn’t live in the speaking at all.  Perhaps communication lives in the listening, NOT the speaking.

After all, what’s listened is often very different than what’s spoken.  And “what’s listened” – what people get out of what you have to say, what you “get” out of what another says, is, indeed, what’s been communicated.

This two-day program, plus a ½ day debrief, is an entrance into communication that works; you could call it “Power and Art of Listening,” for real listening is, indeed, a power, and an art, which comes from the heart.  It sounds easy, and people certainly think they are listening well.  But, then, why is it that we walk away from conversations not quite feeling that we have indeed, been “known” or “heard” or “gotten?”  Why don’t people, simply, communicate to us? How do we communicate to another when we plain know it’s not safe to do so? How come our own baggage about people gets heavier and heavier as time goes on?  What does it take to clean things up, so that we can move on, freely?

How can we trust someone who has broken their word with us again and again? What does it take to manage someone so that they feel enlivened by our management rather than like they had a gun at their head?  How do we create possibility for another person who is, simply, resigned? Why do projects fail?  Why do we walk away from what we thought was a promise made to us, and find out, only later, when it is way, way too late, that they never promised at all? (Only we hadn’t heard it). Why do our deadlines get passed all the time? Why don’t people move into action when we talk to them? How can we course correct, when we know the project is way off course?

These, and other questions which lead to breakdowns in our lives, get addressed in The Power of Listening, and addressed in a way, that you can do something about it, rather than addressing questions that are only answered theoretically.  Through this conversation, The Power of Listening, you will have a new awareness of what it takes to create connection, an awareness of the source of disconnection, a set of tools that will allow you to design and fulfill practical everyday projects as accomplishments in coordination with others, insights into the kind of conversations that allow people to collaborate well with one another, and an awareness of the importance of building foundations of relationship that lie at the base of any accomplishment.

Perhaps it all has to do with listening (which is REALLY different than “telling.) What does it take to GENERATE listening, at the level of “Being?” What does appreciative listening allow for? What does creating mutuality with another or others allow for?  And how do we usually listen?  Because how we usually listen, in our “everyday” way of living, does not necessarily produce the sense for another that they have been empowered.  Indeed, often, they feel dissed, missed, interrupted, fixed, or dis-enabled, feeling that the conversation completely got taken into someplace else, or someone else’s agenda…they feel not heard at all.

This two-day program, (plus debrief/completion day) is an impactful introduction to the power of listening such that you come out of it

Clear when you have been listening and when you have not
Able to catch yourself in a kind of listening that does not work, and return yourself to a listening that does
Have a sense of what it takes (the kind of listening that it takes) to have others feel “gotten” and empowered around you
Able to generate listening that creates connection vs. disconnection, empowerment vs.disempowerment, trust, vs. distrust
Able to listen in such a way that you create collaborative workability with others
Able to collaborate with others towards the fulfillment of projects as accomplishments in coordination with others around you
Able to create mutuality and cause the fulfillment of an idea in the world
Able to shift adversarial relationships to relationships based in partnership

As George Bernard Shaw says, “the single biggest problem in communication is the illusion that it has taken place.”  In this two-day conversation, you’ll be able to move out of that illusion into real life, and course correct.

Without communication, nothing works. With communication, we have a new foundation of connectedness, possibility, workability, and accomplishment.

This is an in-house program, for which there is no pre-requisite